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You may contact our Sales and Customer Care Department by email (see "Email Us" below in the "Contact Us" section), phone or regular mail. The telephone and mail addresses are listed below for the various departments and all departments (unless stated otherwise) are available 24 hours a day, 7 days a week.

When calling, please have your Trip ID available so that we can assist you and other callers as quickly as possible.

Reservation Assistance Phones

Air, Car, Hotel & Rail

Cruise Packages

Vacation Packages

Please check your trip ID before calling

If you booked on...

Travelocity.ca (800.457.8010)
Travelocity.com (888.872.8356)
lastminute.com United Kingdom (0871 222 5938)
lastminute.com Germany (01805 777 257)

Outside Canada/U.S.

1.210.507.9149

En français

800.457.8010
(ou ailleurs que le Canada et les États-Unis, 210.507.9149)

877.815.5446
Monday - Friday 8a.m. to 12a.m. EST
Saturday - Sunday 11a.m. to 8p.m. EST

"Create Your Own" Vacation Packages (12 numeric character trip IDs):

These packages are flexible-date Flight + Hotel packages (as little as 1 night stay) NOT involving Tour Operators with flights operated by major scheduled airlines.

Canada 877.657.4874 (210.507.6512)
Outside Canada 210-582-2718

Pre-Packaged Vacation Package (8 character trip IDs):

These packages are fixed-date packages (typically 7 or 14 nights) booked with Canadian Tour Operators (i.e. Air Canada Vacations, Nolitours, Signature, Sunquest, Sunwing, Transat Holidays) with flights typically operated by charter airlines.

Canada 800.457.8010
Outside Canada 210.507.9149

Last Minute Packages:

Canada 800.255.1068
Outside Canada 210.582.2718